Suveto Network Dashboard

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🔒 CONFIDENTIAL & FOR INTERNAL USE ONLY — This document contains proprietary VetRec client data intended solely for authorized Suveto and VetRec personnel. Do not distribute or share externally.
Network Analytics · Updated March 3, 2026

Your clinics are already
moving fast.

From first login to hundreds of visits using VetRec per month — the clinics that wanted VetRec adopted it rapidly. Here's exactly what they're doing with it.

Total AI Visits
571
All time across pilot network
↑ 28% last 30 days
Active Users
11
Across 2 pilot clinics
↑ Growing monthly
Spectrum Sessions
515
Client conversations tracked
↑ Active engagement
Client Approvals
43%
Avg recommendation acceptance
↑ Network baseline

Adoption Momentum

Month-over-month visit growth — from 0 to scale in under 6 months

Monthly Visit Growth — All Clinics
Total visits where VetRec was used per month across the Suveto pilot network
November 2025
20
December 2025
50
January 2026
167
February 2026
291
March 2026 (MTD)
43

14.5× Growth in 4 Months

From 20 visits in November to 291 in February. 57.8% of all-time visits happened in the last 30 days alone — the curve is still accelerating.

Clinic-Level Breakdown
All-time visits and active users by pilot location
VM
Veterinary Medical Center of Central New York
4 active users · Joined Nov 2025 · Primary pilot site
497
total visits
BW
Bridgewater Veterinary Hospital
3 active users · Joined Feb 2026 · Newer pilot site
74
total visits
Visits — Past 30 Days
330
57.8% of all-time visits happened in the last 30 days

Bridgewater: Rapid Ramp-Up

Even as a newer site, Bridgewater already shows a 55.1% client approval rate — well above the network average of 43.1%. Early signal of strong adoption culture.

User Activity & Time Savings

Who's driving usage — and what that time is worth to your doctors and network

Most Active VetRec Users — All Time
Based on total visits where VetRec was used since account creation
#1
SC
Dr. Soleil Carissimo
VMC of Central New York · Doctor
212
#2
MB
Dr. Marissa Brockway-Albanese
VMC of Central New York · Doctor
123
#3
AD
Dr. Amber Davis
VMC of Central New York · Doctor
120
#4
SC
Dr. Shantivia Conley
Bridgewater Veterinary Hospital · Doctor
57
#5
HB
Heather Bloom
VMC of Central New York · Member
42
#6
JF
Dr. Jennifer Feeney
Bridgewater Veterinary Hospital · Doctor
16

Champions Create Momentum

Dr. Carissimo uses VetRec 4–5 times every working day. As you expand, identifying a champion at each clinic is the fastest path to adoption at scale.

⏱ Time Saved Across the Network
Based on 571 visits where VetRec was used · avg 15 min of charting saved per visit
143 hrs
returned to your doctors since launch — and counting
Instead of writing charts, your pilot doctors spent that time doing things that actually matter. Here's what 143 hours looks like in the real world:
🏕️
Full weekend camping trip
Drive out, set up camp, hike, sleep under stars, drive home
~48 hrs
🎬
Every Marvel movie ever made
All 33 MCU films back-to-back, with bathroom breaks
~72 hrs
🍕
Become a certified pizza maker
Full Italian pizzaiolo certification course, start to finish
~80 hrs
🐕
570 extra client follow-up calls
Post-visit check-ins that build loyalty — at zero extra cost
143 hrs
At 70+ clinics: If every Suveto clinic used VetRec at the pilot rate, that's an estimated 9,975+ hours of documentation time returned to your doctors every single year.

Spectrum of Care Analytics

How clients respond to your doctors' recommendations — across 515 documented consultations

Client Decision Breakdown
Across 5,772 recommended line items in 515 consult sessions
515 sessions
Approved
43.1%
Undecided
37.7%
Declined
14.2%
Scheduled
5.1%
Approval Rate by Item Type
💉 Vaccines: 71.4%
💊 Medications: 57.3%
🩺 Treatments: 51.3%
📋 Other: 45.9%
🔬 Diagnostics: 30.5%
⚙️ Procedures: 30.0%
Top 8 Presenting Problems
Most frequently documented conditions across pilot network
Acute Vomiting/Diarrhea
790
Wound / Laceration
466
Respiratory Infection
463
Urinary Tract Infection
454
Wellness Exam
290
Seizures / Epilepsy
268
Lameness
251
Mass / Tumor
249
61.6%
Dog patients
38.4%
Cat patients

Consult Intelligence

How your doctors are communicating — patterns from 520 AI-analyzed consultations

Conversation Metrics
Average across all documented consults
102min
Avg Consult Duration
3,643
Avg Words per Consult
44%
Open-Ended Question Ratio
173
Doctor Avg WPM
Client Sentiment Analysis
Emotional tone across 374 consults with sentiment data
9.6%
Positive
41.1%
Neutral
49.7%
Negative

Sentiment as a Retention Signal

High negative sentiment often reflects visits where pets are ill — these become proactive follow-up opportunities that build long-term client loyalty.

Client Financial Conversations
Insurance & financial aid tracking across all consults
💳 Insurance Discussed
32 consults
6.2% of all sessions
🏦 Financial Aid Discussed
66 consults
12.7% of all sessions
🦷 Dental Campaign Discussed
24 consults
4.6% of all sessions
💡 Opportunity: Only 6.2% of consults include an insurance conversation. Tracking this network-wide identifies gaps in client education and revenue.

Client Retention Intelligence

How VetRec data becomes a strategic asset for Suveto's network-wide client retention goals

Data that works as hard
as your doctors do.

The insights below represent what becomes possible when VetRec is deployed across your 70+ clinic network. The pilot is already generating this data — at scale, it becomes a genuine competitive advantage for client retention, doctor coaching, and network benchmarking.

📊

Undecided-to-Approved Tracking

37.7% of recommendations are "undecided" at time of visit. VetRec flags these for follow-up, turning hesitation into booked appointments.

💬

Sentiment-Triggered Outreach

Consults with negative client sentiment are flagged. At scale, this becomes an early warning system — identifying at-risk clients before they churn.

🏥

Network Benchmarking

Compare approval rates, consult quality, and financial conversation rates across all 70+ clinics — pinpoint where coaching drives the most impact.

⚡

Doctor Efficiency Metrics

WPM, open-ended question ratios, and consult duration at the individual doctor level — coaching data without time-consuming manual audits.

🐾

Case-Mix Intelligence

Know the top presenting problems at every clinic. Align marketing, staffing, and supply chain to real patient demand data.

💰

Compliance Revenue Tracking

Identify which recommended treatments weren't approved — and follow up with the right clients at the right time to recover that revenue.

🔮 What This Looks Like at Scale
If all 70+ Suveto clinics used VetRec at the current pilot rate
Est. annual visits using VetRec
28,000+
Doctor hours returned annually
9,975+ hrs
Client decisions tracked per year
280,000+
Undecided cases eligible for follow-up
~105,000
📣 Actionable Signals Right Now
From your 2 pilot clinics, today
✅ Strong Medication Compliance
57.3% of medications are approved — when clients approve, they fill prescriptions. A trackable loyalty signal.
⚠️ Diagnostic Hesitation is Visible
Only 30.5% of diagnostics are approved. This gap is now visible — and fixable through targeted coaching.
📋 37.7% of Decisions are Still Undecided
Each undecided client is a follow-up opportunity. VetRec gives your team the data to act on these before they go to a competitor.

What's Next

Recommended steps for expanding VetRec across the Suveto network — from pilot to platform

1️⃣
Identify Your Next 5 Clinics
Work with Suveto regional managers to select the next cohort. Clinics with an engaged medical director champion see the fastest ramp-up — as Bridgewater demonstrated.
2️⃣
Network-Level Dashboard Access
As more clinics onboard, this dashboard expands. Suveto leadership gets a single view across every clinic — adoption rates, top users, case mix, and approval trends.
3️⃣
Reconnect with Ops Team
Pick up where we left off with Courtney and the ops team. The pilot data tells a compelling story — these numbers make the internal business case easy.
🗓 Suggested Expansion Timeline
A phased approach for rolling VetRec across the Suveto network
Now → April
Deepen the Pilot
Maximize adoption at both sites. Identify 2–3 additional champion doctors at each clinic.
May → June
Cohort 2 Launch
Onboard 5 new Suveto clinics. Use this dashboard to show leadership buy-in.
Q3 2026
Network Scaling
Target 20+ clinics. Introduce network benchmarking reports and quarterly reviews.
Q4 2026+
Full Network Vision
70+ clinics on VetRec. Suveto becomes the first major vet network with full AI documentation at scale.