Suveto Network Dashboard

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🔒 CONFIDENTIAL & FOR INTERNAL USE ONLY — This document contains proprietary VetRec client data intended solely for authorized Suveto and VetRec personnel. Do not distribute or share externally.
Network Analytics · Updated March 16, 2026

Your clinics are already
moving fast.

From first login to hundreds of visits using VetRec per month — the clinics that wanted VetRec adopted it rapidly. Here's exactly what they're doing with it.

Total Notes with VetRec
885
All time across pilot network
↑ 138% projected this month
Active Users
17
13 doctors · 3 admins · 1 member
↑ +10 added last 30 days
Spectrum Sessions
515
Client conversations tracked
↑ Active engagement
March MTD Visits
357
Day 16 of 31 · proj. ~692
↑ 22.7% vs Feb already

Adoption Momentum

Month-over-month visit growth — from 0 to scale in under 6 months

Monthly Visit Growth — All Clinics
Total visits where VetRec was used per month across the Suveto pilot network
November 2025
20
December 2025
50
January 2026
167
February 2026
291
March 2026 (MTD · Day 16 of 31)
357
March 2026 (Projected Full Month)
~692

34.6× Growth in 5 Months

From 20 visits in November to 357 already in March — with half the month still left. At the current daily pace, March is on track to hit ~692 visits, a 138% jump over February.

Clinic-Level Breakdown
All-time visits and active users by pilot location
VM
Veterinary Medical Center of Central New York
5 doctor roles · 7 total users · Joined Nov 2025 · Primary pilot site
694
total visits
BW
Bridgewater Veterinary Hospital
6 doctor roles · 7 total users · Joined Feb 2026 · Pilot site 2
188
total visits
HA
Hudson Animal Hospital
2 doctor roles · 3 total users · Joined Mar 2026 · New — ramping up
3
total visits
Visits — Past 30 Days
561
63.4% of all-time visits happened in the last 30 days — pace is still accelerating

3 Clinics Now on Platform

Hudson Animal Hospital joined in March, bringing the network to 3 active pilot sites. VMC CNY and Bridgewater continue to accelerate — and 0 unaccepted invites means full seat activation across the board.

User Activity & Time Savings

Who's driving usage — and what that time is worth to your doctors and network

Most Active VetRec Users — All Time
Based on total visits where VetRec was used since account creation
#1
SC
Dr. Soleil Carissimo
VMC of Central New York · Doctor
266
#2
AD
Dr. Amber Davis
VMC of Central New York · Doctor
171
#3
MB
Dr. Marissa Brockway-Albanese
VMC of Central New York · Doctor
157
#4
SC
Dr. Shantivia Conley
Bridgewater Veterinary Hospital · Doctor
152
#5
HB
Heather Bloom
VMC of Central New York · Member
93
#6
JF
Dr. Jennifer Feeney
Bridgewater Veterinary Hospital · Doctor
33

Champions Create Momentum

Dr. Carissimo uses VetRec 4–5 times every working day. As you expand, identifying a champion at each clinic is the fastest path to adoption at scale.

⏱ Time Saved Across the Network
Based on 885 visits where VetRec was used · avg 15 min of charting saved per visit
221 hrs
returned to your doctors since launch — and counting
Instead of writing charts, your pilot doctors spent that time doing things that actually matter. Here's what 221 hours looks like in the real world:
🏕️
Full weekend camping trip
Drive out, set up camp, hike, sleep under stars, drive home
~48 hrs
🎬
Every Marvel movie ever made
All 33 MCU films back-to-back, with bathroom breaks
~72 hrs
🍕
Become a certified pizza maker
Full Italian pizzaiolo certification course, start to finish
~80 hrs
🐕
570 extra client follow-up calls
Post-visit check-ins that build loyalty — at zero extra cost
143 hrs
At 70+ clinics: If every Suveto clinic used VetRec at the pilot rate, that's an estimated 9,975+ hours of documentation time returned to your doctors every single year.

Spectrum of Care Analytics

How clients respond to your doctors' recommendations — across 515 documented consultations

Client Decision Breakdown
Across 5,772 recommended line items in 515 consult sessions
515 sessions
Approved
43.1%
Undecided
37.7%
Declined
14.2%
Scheduled
5.1%
Approval Rate by Item Type
💉 Vaccines: 71.4%
💊 Medications: 57.3%
🩺 Treatments: 51.3%
📋 Other: 45.9%
🔬 Diagnostics: 30.5%
⚙️ Procedures: 30.0%
Top 8 Presenting Problems
Most frequently documented conditions across pilot network
Acute Vomiting/Diarrhea
790
Wound / Laceration
466
Respiratory Infection
463
Urinary Tract Infection
454
Wellness Exam
290
Seizures / Epilepsy
268
Lameness
251
Mass / Tumor
249
61.6%
Dog patients
38.4%
Cat patients

Consult Intelligence

How your doctors are communicating — patterns from 520 VetRec-documented consultations

Conversation Metrics
Average across all documented consults
102min
Avg Consult Duration
3,643
Avg Words per Consult
44%
Open-Ended Question Ratio
173
Doctor Avg WPM
Client Sentiment Analysis
Emotional tone across 374 consults with sentiment data
9.6%
Positive
41.1%
Neutral
49.7%
Negative

Sentiment as a Retention Signal

High negative sentiment often reflects visits where pets are ill — these become proactive follow-up opportunities that build long-term client loyalty.

Client Financial Conversations
Insurance & financial aid tracking across all consults
💳 Insurance Discussed
32 consults
6.2% of all sessions
🏦 Financial Aid Discussed
66 consults
12.7% of all sessions
🦷 Dental Campaign Discussed
24 consults
4.6% of all sessions
💡 Opportunity: Only 6.2% of consults include an insurance conversation. Tracking this network-wide identifies gaps in client education and revenue.

Client Retention Intelligence

How VetRec data becomes a strategic asset for Suveto's network-wide client retention goals

Data that works as hard
as your doctors do.

The insights below represent what becomes possible when VetRec is deployed across your 70+ clinic network. The pilot is already generating this data — at scale, it becomes a genuine competitive advantage for client retention, doctor coaching, and network benchmarking.

📊

Undecided-to-Approved Tracking

37.7% of recommendations are "undecided" at time of visit. VetRec flags these for follow-up, turning hesitation into booked appointments.

💬

Sentiment-Triggered Outreach

Consults with negative client sentiment are flagged. At scale, this becomes an early warning system — identifying at-risk clients before they churn.

🏥

Network Benchmarking

Compare approval rates, consult quality, and financial conversation rates across all 70+ clinics — pinpoint where coaching drives the most impact.

Doctor Efficiency Metrics

WPM, open-ended question ratios, and consult duration at the individual doctor level — coaching data without time-consuming manual audits.

🐾

Case-Mix Intelligence

Know the top presenting problems at every clinic. Align marketing, staffing, and supply chain to real patient demand data.

💰

Compliance Revenue Tracking

Identify which recommended treatments weren't approved — and follow up with the right clients at the right time to recover that revenue.

🔮 What This Looks Like at Scale
If all 70+ Suveto clinics used VetRec at the current pilot rate
Est. annual visits using VetRec
28,000+
Doctor hours returned annually
9,975+ hrs
Client decisions tracked per year
280,000+
Undecided cases eligible for follow-up
~105,000
📣 Actionable Signals Right Now
From your 2 pilot clinics, today
✅ Strong Medication Compliance
57.3% of medications are approved — when clients approve, they fill prescriptions. A trackable loyalty signal.
⚠️ Diagnostic Hesitation is Visible
Only 30.5% of diagnostics are approved. This gap is now visible — and fixable through targeted coaching.
📋 37.7% of Decisions are Still Undecided
Each undecided client is a follow-up opportunity. VetRec gives your team the data to act on these before they go to a competitor.

What's Next

Recommended steps for expanding VetRec across the Suveto network — from pilot to platform

1️⃣
Identify Your Next 5 Clinics
Work with Suveto regional managers to select the next cohort. Clinics with an engaged medical director champion see the fastest ramp-up — as Bridgewater demonstrated.
2️⃣
Network-Level Dashboard Access
As more clinics onboard, this dashboard expands. Suveto leadership gets a single view across every clinic — adoption rates, top users, case mix, and approval trends.
3️⃣
Reconnect with Ops Team
Pick up where we left off with Courtney and the ops team. The pilot data tells a compelling story — these numbers make the internal business case easy.
🗓 Suggested Expansion Timeline
A phased approach for rolling VetRec across the Suveto network
Now → April
Deepen the Pilot
Maximize adoption at both sites. Identify 2–3 additional champion doctors at each clinic.
May → June
Cohort 2 Launch
Onboard 5 new Suveto clinics. Use this dashboard to show leadership buy-in.
Q3 2026
Network Scaling
Target 20+ clinics. Introduce network benchmarking reports and quarterly reviews.
Q4 2026+
Full Network Vision
70+ clinics on VetRec. Suveto becomes the first major vet network with VetRec documentation at scale.
Current · March 2026
Data through March 16 · Day 16 of 31

March is already the biggest month yet.

With half the month still ahead, the Suveto pilot network has already logged 357 visits — 23% more than all of February. At the current pace, March is on track to finish at ~692, a 138% jump month-over-month.

MTD Visits
357
Day 16 of 31
Projected Full Month
~692
At current daily pace of 22.3/day
vs. February
+138%
291 visits in Feb · proj. vs. actual
Clinics Active
3
VMC · Bridgewater · Hudson
📈
Already at 357 visits through March 16 — if the current daily rate of 22.3 visits/day holds, March finishes at ~692 visits. That's more than the entire pilot's first 3 months combined (Nov–Jan: 237 total).
March Visit Pace vs. Prior Months
MTD actual + projected finish vs. all prior months
Nov 2025
20
Dec 2025
50
Jan 2026
167
Feb 2026
291
Mar MTD
357
actual
Mar Projected
~692
proj.

34.6× growth in 5 months

The projected March finish of ~692 would represent more usage than the first 3 months of the pilot combined. The curve is not flattening.

March MTD — by Clinic
Visits logged March 1–16 per pilot location
VMC of Central New York
230
Proj. ~446 by month end · 5 doctor roles · 7 total users
Bridgewater Veterinary Hospital
124
Proj. ~240 by month end · 6 doctor roles · 7 total users
Hudson Animal Hospital
3
New in March · still ramping · 2 doctor roles · 3 total users
0 Unaccepted Invites
Every seat that's been issued across all 3 clinics has been accepted. Full activation with zero seat waste — a strong indicator of intentional rollout.

March User Activity

Who's driving March usage — visits logged per user, March 1–16

March MTD Leaderboard — All Users
Visits by user, March 1 through March 16
#1
SC
Dr. Shantivia Conley
Bridgewater Veterinary Hospital · Doctor
99
#2
SC
Dr. Soleil Carissimo
VMC of Central New York · Doctor
77
#3
HB
Heather Bloom
VMC of Central New York · Member
59
#4
AD
Dr. Amber Davis
VMC of Central New York · Doctor
59
#5
MB
Dr. Marissa Brockway-Albanese
VMC of Central New York · Doctor
34
#6
JF
Dr. Jennifer Feeney
Bridgewater Veterinary Hospital · Doctor
23
#7
EJ
Dr. Emily Jensen
VMC of Central New York · Doctor
7

Dr. Conley is #1 in March

Dr. Conley (Bridgewater) has surpassed all VMC users this month with 99 visits — averaging 10.9/day. She's now the network's fastest-ramping power user after joining in February.

New Users This Month
Users added in March 2026 — across all clinics and roles
Hudson Animal Hospital — New Clinic
Dr. Marilyn Staskel · Doctor + Admin
Tyler Lindskoog · Doctor + Admin
Emily Tellez · Admin
Bridgewater — New Doctors
Dr. Rob Rizzitano · Doctor · added Mar 5
Dr. Christine Krenicki · Doctor · added Mar 17
VMC of Central New York
Dr. Emily Jensen · Doctor · added Mar 7 · 7 visits already
Early Ramp Rates
Avg visits/day in first month on platform — new users showing fastest ramp
Dr. Conley (BW)
10.6
Dr. Feeney (BW)
5.5
Dr. Brockway-Alb.
4.1
Dr. Jensen (VMC)
3.5
Dr. Staskel (Hudson)
2.0
March Week-Over-Week Momentum
Total visits across all clinics by week in March
Week of Mar 1–7
130
visits across network
Week of Mar 8–14
174
+33.8% over prior week
Week of Mar 15–16 (2 days)
53
26.5/day pace — still accelerating